235 Comments

1. What about those who already paid

   • Hello, Da’ap. Please kindly note that those who still have active subscriptions can use Ask by uLesson in place of Homework Help to help them with their homework. Our team will also continue to create more video lessons to make up for Live Lessons.

     We’re sorry for any challenges this might have caused.

     • Hello pls is that why we have not been receiving notifications on new live lessons

       • Yes, Habibah.

         • Wow meaning no more live lessons on ulesson for grade 10

     • I can understand how this is beneficial to those on the monthly subscription but what happens to those of us who paid for the annual subscription and really needed the live lessons to support our kid’s learning.

       • Hello, Nancy. We sincerely apologise for any inconvenience this change has caused you and your child. We suggest that you continue to explore our vast video library. Our team will keep working to add more video lessons to make up for Live Lessons. We hope you understand.

         • I seriously need this for my child honestly

       • Ulesson is the best app it has helped me financially and mentally

     • Will we play a separate amount for “ask by ulesson”?

       • No, you won’t, Faatimah. Just log in with your uLesson app details.

         • I have tried logging in but it keeps on telling me to check my password

         • Hi, Esther. I’m sorry to hear that. Please contact our support at +234 700 022 2333.

       • I’m very happy for the new change

     • Please for those of us that subscribed do we still have to install the Ask by Ulesson app??

       • Yes, Odachi. You have to install Ask by uLesson.

     • But the video library doesn’t have all the topics
       And the analysis on the video library is not well self explanatory

       • Hi, Esther. Apologies for that. We’ll continue to update the library for an optimum learning experience.

     • It is better so that we can join more often. I have learnt so much since I joint you lesson

     • Please can I get how many years I have paid for

   • But please I downloaded the ask my question feature app on the phone but it said it works for some particular country

     • Please log out and log in again. If you still encounter any challenges, please contact us here.

       • Good morning,I have been trying to reach out for months,no reply, even made a call to, yet there was no response… please it’s urgent for a concern parents…thanks

       • Please the website is not opening why?

         • Hi, Adie. Please clarify what you mean.

     • I dint know why I wanted to pay for 3 months plan but it saying invalid what could be the problem?

       • Hi, Rebecca. Please call us at +234 700 022 2333 or chat with us on WhatsApp.

       • You really get a price congrats 🎉

   • Thank you so much Ulesson for the price drop, I really appreciate.

     • You’re welcome, Christy.

   • Please I don’t understand why they would have to be a change for the lire lesson this is what I use on Saturday so I can refresh my brain or learning I don’t like the change sincerely.

   • Pls so how much now

     • Hi, Fortney. Please visit this page to explore the new prices.

   • Wow

2. Thank you so much ulesson

   • But why is ther no homework help the ask by ulesson powered by ai those not answer all questions instead it writes forbidden text

     • Hi, there. You just need to log out and log in again. In case you still encounter challenges, please contact our support at +234 700 022 2333.

3. I am very very happy 🥰🥰🥰🤪, about the new change

   • I’m so sad about this change because homework help and live classes were my favourite features of uLesson and I so sad to see them go😭😭😭😭

     • Hi, Inem. We’re sorry for any inconvenience this change might have caused you. Please continue to explore the video library in place of Live Lessons and use Ask by uLesson in place of Homework Help.

       • Ma please when is the live classes starting again
         It’s important for jss3 student as well

         • Hi, Jemima. Please note that Live Lessons for grades 1–12 are unavailable.

4. This is so fantastic, Thanks so much,we really appreciate this🥰🥰🥰🥰❣️❣️❣️❣️❣️

   • Ulesson is an wonderful app

5. My name chiji uchenna from Enugu State I have not been in this before

   • Hello, Uchenna. Could you please specify what you mean?

     • Thanks for the changes

6. So what about people
   Like me that have paid for 1 year and is not expired yet.

   • Hi, Divine. Thank you for reaching out to us. We sincerely apologise for any inconvenience we might have caused you with these changes.

     Please kindly note that you can use Ask by uLesson in place of Homework Help to help you with your homework. Our team will also continue to create more video lessons to make up for Live Lessons.

     Again, we’re sorry this had to happen. Please note that we’re committed to enhancing your learning journey.

7. I’m having good grades

   • That’s good, Treasure. Keep it up 👍

   • This lesson app is really helping me

   • Which otp did you use I need it now because I love u lesson

   • Me too I’m having good grades. But you live lessons come back Ma’am

8. Please is there free data for children to study on the ulesson app

   • Hello, Oluwanifemi. No, we don’t have that available anymore.

   • Yes the ulesson app will offer only nifeminfree data to study on the ulesson app

9. I love uLesson

   • Thank you, Aliyah 💜

10. Good day 😊

    • Hello, Barakat.

11. Can the subscription be used on any other laptop apart from the Ulesson tablet. Thanks

    • Yes, Clara. You can use the app on any digital device including laptops.

12. What of students that have already just renewed there subscription

    • Hi, Princess. We apologise for any inconvenience this change has caused you. Please note that learners can keep learning with the video lessons. Our team will keep working to add more video lessons to the video library.

      Also, learners can use our app, Ask by uLesson, in place of the homework hep feature.

      Again, we apologise for any frustrations you might feel.

13. Halloha I would like to use this as an opportunity to make a complaint why can’t I join live classes

    • Hello, Habibah. We’re sorry but Live Lessons are no longer available for Primary 1 to SS 2. You can continue exploring our video library for a rich learning experience.

14. So no live lesson for jss1

    • Yes, David. We apologise for any inconvenience this change has caused. Please explore our video library instead. We have over 10,000 video lessons that will help you master difficult subjects and get better grades.

      • Ma is Jss3 having live lesson

        • No, Janellle. Live Lessons are only available for SS 3.

15. This is unacceptable. You can’t promise me something and on the basis of that I subscribed and just after a month you are changing the goal post.
    Live lesson is the major reasons I subscribed to this app for my child
    I mean it this is unacceptable

    • Hello, Oluwatosin. We apologise for any inconvenience this change might have caused you. Please note that you can use our vast video library in place of Live Lessons. Thank you for your understanding.

16. Can I pay in advance for my next subscription 🙏😍and when is this ptomo going to end😍🤩?

    • Hello, Marvelous. Please note that once you subscribe, your subscription will be activated, so you will not be able to buy it in advance. Also, this price drop is an indefinite change.

17. Good morning team. Please I need a further clarification about these new change. I paid for a lifetime subscription so I was told to get unlimited access to all learning resources. I wanted to access a topic and got a prompt to pay a further subscription.
    Please I don’t understand.

    • Hello, Patience. Thank you for bringing this to our attention. Please contact our support team directly at +234 700 022 2333 or chat with us on WhatsApp to share your details (name, phone number, and complaint). We promise to address this issue as soon as we can.

18. SS3 can have live lessons to prepare for certification exams, Hurray

19. What of those whose payed for a year and as not finished yet can we still be active with our ulesson app

    • Hello, Dami. Previous subscribers can definitely be active on the app. However, only SS 3 subscribers will have access to Live Lessons. Homework Help will also not be available anymore. I hope this is clear.

20. I do not understand what is “new”

    • Hello, Osezuwa. The news is about the price drops and removal of Live Lessons and Homework Help.

      • Ma but homework help is working
        Expect live lesson
        Honestly sometimes I get confused because I am scared of exams 😭

        • Hi, Emmanuella. Please note that you have nothing to be afraid of with your exams. Kindly explore our vast video library and practice exams to prepare you for your exams.

      • But when will the old conditions come back to nermal

        • Hi, Lionel. Please note that these changes are indefinite. Kindly continue to love learning by exploring the other features on the app.

      • Well done Ulesson crew. You guys are doing a great job!

21. Hello, I’m wondering why this kind of decision was made without considering students who are homeschooling, and depend solely on ulesson, what are these students who are on Lifetime subscription supposed to do? This is totally not fair, and as parents, we feel very used. Please reconsider this decision and bring back the live lesson. Thank you.

    • Hello, Colette. Thank you for reaching out to us with your concerns. We genuinely appreciate your feedback and understand the importance of Live Lessons for your children.

      We’re sorry, and we understand that you are dissatisfied. Please note that video lessons can take the place of Live Lessons and our team will keep working on adding more lessons to the video library so that students will continue to have the best possible learning experience.

      If you have further inquiries, please call us at +234 700 022 2333

22. The ask by ulesson you are referring the kids to, keep saying forbidden resource every time a question is asked. This wasn’t what you people promised us when we were paying for subscription.

    • Hello, Colette. We apologise for any inconvenience this change might have caused. We have duly noted this error and it will be addressed by our team. Thank you for your understanding.

      • Thanks 🙏 so much ulesson I appreciate you a lot, You ulesson have help me and save me in many ways God bless you all. Me and my family appreciate ulesson I love 😘💕 ulesson.

        • Hi, Joyce. We’re happy to help you and your family 💜

    • When that happens, go to profile on the app and then logout and re-enter your details and you would once again be able to ask questions on the app

23. Well-done
    I love this

24. Please what about the SS3 student preparing for waec and they have already paid
    How are we going to cope

    • Hello, Hannah. Please note that Live Lessons are still available for SS 3 students. Thank you.

      • Okay thank u ma

25. Please I paid in January for a three month plan which was 20,000 naira,what happens to me,how can I extend the duration,since there has been a drop in the fee,and also there are some topics I didn’t see for my grade 6 daughter who intends writing the entrance exam.

    • Hello, Munachimso. We understand your concern about the recent drop in price and the topics not available for your daughter’s exam preparation. We sincerely apologise for any inconvenience this may have caused.

      Your learning plan will still last for the duration it was originally meant for. You can enjoy the price drop with subsequent subscriptions.

      Regarding the topics that are unavailable, please note that uLesson is continually adding video lessons to its vast library. When new lessons are added, we’ll let you know.

      I hope this answers your questions. If you have further inquiries, please contact us here: +234 700 022 2333

26. Am happy

27. I called to understand your plans for school owner

    • Hi, there. Please note that uLesson plans to make teaching easier and more efficient in schools. For more information on what it entails for school owners, you can read more here.

28. Hi everyone ☺️

29. I’m not happy with this ulesson change☹

    • Hi, Ezra. We’re sorry for any frustration you might face due to this change. Kindly note that you can continue to explore our video library and Ask by uLesson to make up for these changes.

30. IS THAT WHY WE HAVE NOT BEEN RECEIVING NOTIFICATIONS SINCE

    • Yes, Goodness. That’s why.

31. I finally no have to start worrying about missing classes 👍🔥🔥

32. 🥰😘😍🤩

33. Pls why are the lessons not working hello

    • Hi, Daniella. Please note that Live Lessons are no longer available for Primary 1 to SS 2.

34. But can you snap the question…they are some questions you cannot type

    • Hi, Queen. It’s best you type out the questions for Ask by uLesson. Please try to find a way to communicate your question with words and numbers.

35. For those who might be facing challenges with the Ask by uLesson app, you can logout and re-enter your details and you would be able to ask questions once again

36. Can I at least see the answers to the questions I have asked on the uLesson app before because I have asked a lot of questions on the uLesson app and losing these answers will mean a lot.

    • We’re sorry, Timilehin but that would not be possible.

37. This change is unsatisfying
    And is sooooooooooooooooooo unfair
    So it’s only SSS3 that have live classes and homework help and my so-called library is not working. And the ask is not signing in, and I absolutely sure I have a subscription

    • Hi, Inem. We apologise for any inconvenience this change might have caused you. SS 3 only has access to Live Lessons, not homework help. Other grades can explore the video library in place of Live Lessons. Please call our support team at +234 700 022 2333 or chat with us on WhatsApp here to address these issues you’re facing. Thank you.

38. Ma why is there not live lessons for JSS 1

    • Hi, Royhaan. Live Lessons are no longer available for Primary 1 to SS 2.

      • ma my name is mirabel emm sorry but is theyaway that we can use this app without paying for data

        • Hi, Mirabel. The uLesson app can only be used online.

39. Hello 🤗 please bring back the Live lessons pls 😭 I need it I am preparing for my common entrance examination,pls I want to get a good grade

40. And PLEASE bring back
    Live lesson my examination is coming and I want to be prepared

    • Hi, Janelle. Please maximise video lessons and practice tests to prepare for your upcoming exams.

41. I keep fail mu exams I don’t know why

    • Hi, Prince. I’m sorry to hear about that. You can change the narrative by learning on the uLesson app. We have amazing features to boost your grades, just like we’re helping thousands of other learners.

42. Pls when is it going to come back?

    • Hi, Demilade. For now, these features are off our shelves. Please maximise our other features to enrich your learning experience.

43. Please bring back live classes 😭 please please please please. Ulesson is great but bring back live classes

    • Hi, Esosa. We apologise for any inconvenience this change may have caused you. Please keep learning with the video lessons on the app in place of Live Lessons.

44. Please bring back the live lesson we really need it🙏🙏🙏

    • Hi, Favour. You can keep learning with our video library to make up for live lessons.

45. Are these changes static please or dynamic?

    • Hi, Usman. They are indefinite changes.

46. This is nice 🥰🥰🥰🥰🥰💓

    • Thank you, Haliyah.

      • Good
        Afternoon Ma

        • Hi, Prosper. What would you like me to help you with?

47. I can’t find any life lesson or replay.WHY?

    • Hi, Moses. Notice we mentioned in the post that Live Lessons are no longer available for grades 1–11. You can keep learning with our video library and other features.

48. I feel the same way, Moses
    😢😭😭😭😭😭😢😢😢😢😢

49. I love the ulesson app.

50. Please put new videos

    • Hello, Ezra. Please note that uLesson is working to enrich your learning experience. We’ll update you once new video lessons have been added to the library. Thanks.

51. I’v seriously finished all of them😐

52. I am extremely unhappy with the recent update to the service. No prior notice was given before the changes were implemented. I subscribed yearly for my two children, one in primary and the other in secondary, just last November. However, it has only been three months into the subscription and this is a clear breach of contract. The main reason for my subscription was mainly for the live classes, which are now unavailable. Therefore, I would like to request a refund for the remaining months and terminate my contract. I hope to hear from you soon. Thank you.

    • Hi, Kehinde. We’re sorry for the inconveniences this change has caused you. Please contact us here: +234 700 022 2333

53. I love 💕 ulesson cause now I’ve gotten so much better in b-tech

    • Amazing! Kudos to you 👏

54. Please restore the Ask feature😭😭😭😭😥😢😓

55. Miss Oluwadara Adetula please do know when the Ulesson homework help and live lessons will be restored or will they follow the next update.

    • Hi, Edwin. Please note that these changes are indefinite. For now, keep learning with the video library and using Ask by uLesson.

56. Good afternoon ma please the new prices did it also affect the mock exams because I have not received any information about the mock exams and I haven’t written any

    • Hi, DivineFavour. No, the change did not affect Mock Exams. When there are Mock Exams, you’ll be notified promptly.

57. please can ask on ulesson work on laptop and please how

    • Yes, Debby. Just download it on Google Play.

58. Haa!!! No live lesson forever 😕😟😟😟😟

59. What’s the problem ulesson haven’t put new videos if the team are not gonna add videos then put live lessons

    • They will fix the inconvenience

60. I will miss the live lesson

61. I mean… its alright if you ask me

62. My two favorite features, GONE for good. Anyways its for the
    greater good

63. What is the dicounted current price for lifetime subscription

64. I love 💕 Ulesson

    • Thank you, Seilat! We love you too 💜

      • Ok

65. Who can help me give a detailed solution of this:the sum of digits of a two digit number is 10. The result of subtracting twice the units digit from three times the tens digit is 15 Find the number. I really need the help, Although homework help would have been really useful if it were around.Boohoo

66. But if we are doing ask by lesson when u fix the ulesson are we still going to use it. And how long.

    • Hi, Michael. Ask by uLesson is replacing Homework Help, so please continue to use it. Our team will continue to work to ensure you have a smooth experience with the app.

67. This app is really starting to help me
    So bad I discovered it a little late🤦

    • No worries, Joy. Make the most of the time you have left.

68. This app accutually helps nice one.

69. I uninstalled lesson before, but now I installed it back, but, there’s this thing that says we should tap it to start decrypting our videos. We already tried that, but it still doesn’t do anything! I’m tired 😴 of tapping it. What should we do?🤔🤔🤨🤨?

    • Hi, Alegria. We’re sorry about these inconveniences. Please call our customer support agent at +234 700 022 2333 or chat with us on WhatsApp.

70. You are right ma!

71. Please I really need help for my child…he in JSS 1..

    • Hi, Folashhade. Please download the uLesson app to get started or speak with a learning advisor at +234 700 022 2333.

72. I love 💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕 ulesson

73. Good day everyone

74. Wow that’s amazing.😊😊😊😊😊😊💯💯💯💯💯✅✅✅

75. Omg

76. Thanks this ulesson increase my knowledge

77. Please reach tro, what App,08035297514

78. I can’t believe that some of my favourite features on the u lesson app are no longer available 🥺
    The Ask question that was replaced with the homework help is giving me a tough time 🙁it has been asking me for my u lesson app password which I don’t even have. And for the video library, there are some topics that were taught in the live lessons but I couldn’t find them in the video library 😰Topics like PERMUTATION AND COMBINATION, DIGESTIVE SYSTEM OF A MAN, and many more.
    It can’t imagine how my academic performance will be without these features 😢

    • Hi, Sumaiya. We understand any frustrations you might have. We also apologise for any inconvenience this change might have caused.

      To resolve the issue with Ask by uLesson, you need your uLesson password if you are on a learning plan. If you do not have access to your password, you will need to do a password reset on your account.

      Also note that our team is constantly working to improve the current video library to provide you with a smooth learning experience.

79. Please I’m in ss3 and the live lessons is not connecting at all even with my sufficient data and good network which makes me to miss many important classes which can help me in my external exams
    Please can you consult your team to please help me out
    Secondly the ask by ulesson keeps telling me forbidden resource anytime a task is given to it so the team should also check on that problem too
    Thank you

    • Hi, Silvia. We’re sorry for any inconvenience you might be facing currently on the app. Please contact our support team to talk with them further on the issue so that they can help resolve it. Please call them here: +234 700 022 2333, or chat with them on WhatsApp here: +234 807 800 3333.

      Also, to resolve the issue with Ask by uLesson, simply log out and log in.

80. Very good

81. Hi I am in JSS1 but my live lessons are not showing even my homework help and my video lessons

    • Hi, Chimamanda. Please note that Live Lessons and Homework Help are no longer available on the uLesson app. Video lessons are still available. Please log out and log in again, but if you still experience any challenge, please call us at +234 700 022 2333 or chat with us via WhatsApp.

    • The problem is any time i finish watching a video from the video liabary, i press next to move on to the test and any time i do that it will only shows the options with out the question.

82. Please is the live lessons coming back.

83. Love ulesson tablet 😊😍😃😃

84. I love ulesson💜

85. This app is new to me but I love it so much

86. My ask by ulesson is not working why help me out

    • Hi, Comfort. Please clarify what problems you’re encountering with Ask by uLesson.

87. I really love these app it increases my grade

88. Is live lesson going to be repeated?

    • For SS 3, yes. There will be replays.

89. When will live lessons resume???

    • Hi, Amelia. PLease note that Live Lessons are off the shelf.

90. ULESSON TABLET IS TGE BESTTTTT!!!!!!!!!ヽ⁠(⁠｡⁠◕⁠o⁠◕⁠｡⁠)⁠ﾉ⁠.✧⁠\⁠(⁠>⁠o⁠<⁠)⁠ﾉ⁠✧LOVE ULESSON❤️🧡💛💚💙💜🩷

91. When will live lessons resume????

    • Hi, Ruby. Please keep learning with the video lessons. Live lessons are off the shelf.

92. My mathematics isn’t working 📱📓

    • Hi, Precious. If you’re unable to watch video lessons, kindly log out and log in again. Don’t just leave the app and launch it again. Log out from your profile and log in again. Thank you.

93. Please my ask by ulesson app isn’t working again. And also, I hope live lessons and homework help would be available soon because I’ve been waiting for about two months and it’s still not available.

    • Hi, Kaima. Can you please let us know exactly what is wrong when you use Ask by uLesson? Also, please kindly note that homework help and live lessons are off the shelf.

    • Hello ma. Please the problem has been taken care of. Although it lasted for about one week but thank goodness its working now

94. Ma, pls I have a problem with my ulesson app 🤔🤔🤔

    • The problem is any time i finish watching a video from the video liabary, i press next to move on to the test and any time i do that it will only shows the options with out the question.

95. The problem is any time i finish watching a video from the video liabary, i press next to move on to the test and any time i do that it will only shows the options with out the question.

    • Have you tried to log in and log out. And also make sure you have stable internet connection. 👍

96. What should I do 🤷🤷

    • Have you tried to log in and log out. And also make sure you have stable internet connection. 👍

97. I’m sad 😭😭 and confused 🤔🤔

98. Don’t be sad 😔 and confused 😕, Stephen.

99. The same things are happening on my own tablet. Ulesson has become the strangest app on my tab, and starting not to like it.

100. And miss. Oluwadara, when I sometimes want to play a video, it shows the video of once alive! Then I re-play it to see if it has started to do the video 📹 it was supposed to do, but instead it continues without a single care in the world! I’m soooo sad 😔, confused 😕, very frustrated 😤, and very, very, very cross.

     • But I don’t even HAVE WhatsApp on my tab, ma

101. Please my learning analysis has not been recording my progresss

     • Hello, Princess. We’re sorry about this. Our team has been notified, and the issue will be rectified as soon as possible.

102. uLesson is a very good app but their technical problems are too much e.g. My Multiplayer Quiz is not working and it freaking me out, I have tried it so many times but up to no avail, It keeps showing me a blank white space, uLesson fix it now

     • Hello, Israel. Thank you for bringing this to our attention. Our team is currently working to rectify this.

103. Ok Ma

104. Ma pls my ulesson app is going craaaaaazy🥴🥴🥴🥴🥴😭😭😭😭😭